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Evidence Guide: BSBRKG402 - Provide information from and about records

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBRKG402 - Provide information from and about records

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and gather records required

  1. Identify specific information or search criteria required by user
  2. Identify range of records likely to contain information required and find out their availability using appropriate finding aids and records systems
  3. Obtain range of records likely to contain information required by user, and analyse content
  4. Track records to identify and record any change in location and use, in accordance with business or records system rules and organisational procedures
  5. Explain to user any obstacles to obtaining specific records within specified time and reach agreement on a timeframe for provision of records
Identify specific information or search criteria required by user

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify range of records likely to contain information required and find out their availability using appropriate finding aids and records systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain range of records likely to contain information required by user, and analyse content

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Track records to identify and record any change in location and use, in accordance with business or records system rules and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain to user any obstacles to obtaining specific records within specified time and reach agreement on a timeframe for provision of records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and administer access rules and procedures

  1. Identify person requesting record/s and confirm access category, in accordance with organisational procedures
  2. Apply access restriction rules and guidelines to record/s requested to match access category of person requesting record/s
  3. Inform person requesting record/s of their rights to review the decision where access restriction rules and guidelines prevent access
Identify person requesting record/s and confirm access category, in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply access restriction rules and guidelines to record/s requested to match access category of person requesting record/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform person requesting record/s of their rights to review the decision where access restriction rules and guidelines prevent access

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide the required information and/or records

  1. Prepare requested information/records in appropriate formats, and in accordance with organisational procedures and specified timelines
  2. Mask specific records, or portions thereof, in accordance with access rules and organisational procedures
  3. Document records retrieved and used to provide information, in accordance with business or records system operation and organisational procedures
  4. Record new locations provided to user in accordance with system rules and organisational procedures
  5. Deliver record, or record information, within specified timeframes
Prepare requested information/records in appropriate formats, and in accordance with organisational procedures and specified timelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mask specific records, or portions thereof, in accordance with access rules and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document records retrieved and used to provide information, in accordance with business or records system operation and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record new locations provided to user in accordance with system rules and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deliver record, or record information, within specified timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and gather records required

1.1 Identify specific information or search criteria required by user

1.2 Identify range of records likely to contain information required and find out their availability using appropriate finding aids and records systems

1.3 Obtain range of records likely to contain information required by user, and analyse content

1.4 Track records to identify and record any change in location and use, in accordance with business or records system rules and organisational procedures

1.5 Explain to user any obstacles to obtaining specific records within specified time and reach agreement on a timeframe for provision of records

2. Interpret and administer access rules and procedures

2.1 Identify person requesting record/s and confirm access category, in accordance with organisational procedures

2.2 Apply access restriction rules and guidelines to record/s requested to match access category of person requesting record/s

2.3 Inform person requesting record/s of their rights to review the decision where access restriction rules and guidelines prevent access

3. Provide the required information and/or records

3.1 Prepare requested information/records in appropriate formats, and in accordance with organisational procedures and specified timelines

3.2 Mask specific records, or portions thereof, in accordance with access rules and organisational procedures

3.3 Document records retrieved and used to provide information, in accordance with business or records system operation and organisational procedures

3.4 Record new locations provided to user in accordance with system rules and organisational procedures

3.5 Deliver record, or record information, within specified timeframes

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and gather records required

1.1 Identify specific information or search criteria required by user

1.2 Identify range of records likely to contain information required and find out their availability using appropriate finding aids and records systems

1.3 Obtain range of records likely to contain information required by user, and analyse content

1.4 Track records to identify and record any change in location and use, in accordance with business or records system rules and organisational procedures

1.5 Explain to user any obstacles to obtaining specific records within specified time and reach agreement on a timeframe for provision of records

2. Interpret and administer access rules and procedures

2.1 Identify person requesting record/s and confirm access category, in accordance with organisational procedures

2.2 Apply access restriction rules and guidelines to record/s requested to match access category of person requesting record/s

2.3 Inform person requesting record/s of their rights to review the decision where access restriction rules and guidelines prevent access

3. Provide the required information and/or records

3.1 Prepare requested information/records in appropriate formats, and in accordance with organisational procedures and specified timelines

3.2 Mask specific records, or portions thereof, in accordance with access rules and organisational procedures

3.3 Document records retrieved and used to provide information, in accordance with business or records system operation and organisational procedures

3.4 Record new locations provided to user in accordance with system rules and organisational procedures

3.5 Deliver record, or record information, within specified timeframes